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HP recommends emptying the output tray frequently.
A ‘Paper Jam’ Message Displays for HP Officejet J5508 and J5520 All-in-Ones
Europe, Middle East, Africa. The Virtual Agent is currently unavailable. Print margin specifications Media. Asia Pacific and Oceania.
HP Officejet J All-in-One Printer | HP® Customer Support
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Already have an HP account? Europe, Middle East, Africa. Unable to determine warranty status. This product was sold by a reseller. Warranty withdrawn refurbished product: Download list – Download multiple files at once View, edit and download pringer entire list of software and drivers here. Warranty removed from product: We were unable to retrieve the list of drivers for your product.
If the carriage moves freely, proceed to Step six: Product has been exchanged: It matches the product: How does HP install software and gather data? Please use the product number and serial numbers of the new product to validate warranty status. Please verify your product is powered on and connected, then try again in a few minutes. If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device.
Any warranty support needed would be completed by the third party that sold the product. Any warranty support needed would be completed by the third party that sold the product. If you can pull it from the back of the All-in-One, or inside the In tray, never lift the front cover and pull jammed paper out from the inside of the All-in-One. Remove the stack of originals from the automatic document feeder.
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